2021 Asia Pacific telecom enterprise business update

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Summary

Enterprise business has become one of the fastest-growing segments for Asia Pacific telecom operators, as carriers push beyond traditional connectivity into cloud, managed services, cybersecurity and IoT to capture a larger share of corporate IT spending. Twenty-five leading APAC telcos are tracked on how enterprise connectivity and non-connectivity revenue performed in 2021, and where the segment is headed as operators race to capture a bigger share of the enterprise technology stack by the end of the decade.

Enterprise revenue splits into connectivity services — voice, fixed-line, leased lines, IP-VPN and SD-WAN — and non-connectivity offerings spanning cloud, collaboration tools, contact centres, IoT and cybersecurity, with each category's growth rate compared across the region's carriers. Operators including China Mobile, HKBN and StarHub show how 5G-enabled industry use cases, partner ecosystems, and targeted acquisitions in cloud, cybersecurity and system integration are reshaping their enterprise propositions.

Major acquisitions by telcos such as SingTel, StarHub, Spark and Airtel round out the picture, as they build new capabilities in system integration, infrastructure, and fintech adjacencies — offering a view into how the region's carriers are structuring their enterprise strategies around partnerships versus buy-and-build approaches.

  • Breaks down enterprise revenue into connectivity and non-connectivity categories
  • Profiles 5G industrial use cases across manufacturing, mining, ports and logistics
  • Catalogues telco acquisitions in cloud, cybersecurity and system integration
Which enterprise growth levers — 5G use cases, partnerships, or acquisitions — are proving most effective for Asia Pacific telcos?

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