Insights

ai-cxvendorlandscapeslide01png-1790182040211

slide-04png-1789984218287

slide-03png-1789984218287

AI is becoming standard in CX; execution is becoming the differentiator. The competitive gap is shifting from who has the most AI features to who can connect intelligence across customer context, enterprise systems and workflows to resolve outcomes end to end.

The Twimbit AI-CX Vendor Landscape 2026 therefore evaluates vendors across both AI capability and innovation and market execution and adoption, revealing who can turn AI from impressive technology into scalable enterprise impact.

AI-CX Vendor Landscape 2026

Welcome-Address%403x-1

Telecom operators across Asia Pacific closed 2021 with their strongest revenue growth in five years, alongside broad EBITDA improvement, setting the stage for the welcome address at the second Asia Pacific Telecom Summit held in partnership with F5 Networks and Kyndryl. The session brings together perspectives from F5's regional sales leadership, Kyndryl's ASEAN managing director, and Twimbit's founder to frame the strategic pressures reshaping telecom infrastructure investment.
Surging digital services demand, with average per-user data consumption roughly doubling since before the pandemic, is forcing operators to modernize networks through software-defined architectures and open-source technology while keeping cost-to-serve under control. A dedicated look at Rakuten's greenfield network build illustrates how a new entrant without legacy infrastructure achieved an end-to-end cloud-native 5G network, offering lessons for established operators pursuing similar transformation.
Edge computing stands out as one of the most significant growth opportunities ahead for telcos, driven by IoT adoption and demand for low-latency, real-time processing, alongside operators like Softbank exploring how to monetize 5G and edge infrastructure beyond traditional connectivity services.
<ul>
<li>Rakuten's cloud-native, container-based network transformation</li>
<li>Edge computing as a new telco revenue opportunity beyond connectivity</li>
</ul>
<blockquote>How are Asia Pacific's telecom leaders balancing network modernization costs against the next wave of digital service demand?</blockquote>

twimbit Asia Pacific Telecom Summit 2022 – Welcome Address

slide1jpg-1791788242676

slide1jpg-1791788281589

slide2jpg-1791788294216

slide3jpg-1791788306256

Managed access to Chinese frontier AI models is reshaping enterprise AI strategy. The arrival of Moonshot AI’s Kimi K3 on Amazon Bedrock signals a shift in how large organizations approach AI model selection, procurement, and governance. Enterprises can now leverage advanced, open-weight Chinese AI through familiar AWS APIs, billing, and security frameworks, reducing operational friction and enabling new options for cost management and deployment flexibility.Kimi K3’s integration with Amazon Bedrock introduces prompt caching and supports multi-model architectures, allowing organizations to distribute workloads between open-weight and proprietary models based on cost, complexity, and business needs. This development prompts a re-examination of AI infrastructure, balancing performance, cost efficiency, and governance across diverse use cases.Key considerations for CIOs, CFOs, and CISOs include model provenance, licensing, regulatory compliance, and data residency—especially as regional availability and legal obligations differ across the United States, Europe, and Asia Pacific. The managed environment provides strong infrastructure-level security, but enterprises must still evaluate the governance of Chinese-origin models before adoption.<ul><li>Explores managed deployment options for open-weight AI on AWS</li><li>Assesses security, compliance, and procurement implications</li><li>Compares regional constraints and opportunities for global enterprises</li></ul><blockquote>How will the availability of Chinese frontier AI models like Kimi K3 on Amazon Bedrock change enterprise AI procurement and governance strategies?</blockquote>

The Managed Front Door to Chinese Frontier AI: What Kimi K3 on Amazon Bedrock Means for Enterprise Buyers

slide1jpg-1791365595650

slide1jpg-1791365755400

slide2jpg-1791365977433

slide3jpg-1791365988491

AI compute and chips are undergoing rapid transformation as enterprises shift from a focus on peak training performance to a more nuanced approach that weighs workload requirements, utilisation economics, and infrastructure flexibility. The landscape now extends beyond general-purpose GPUs to include hyperscaler-designed silicon, specialised processors, and regionally controlled architectures. This evolution is driven by growing demand for inference, AI agents, real-time applications, and distributed deployment models, all of which are reshaping how compute is sourced and deployed.Key considerations now include not only processing power, but also cost per workload, energy efficiency, software compatibility, supply resilience, and long-term adaptability. Enterprises must evaluate chip architectures and suppliers across technical, financial, strategic, and operational dimensions, with an increasing emphasis on matching infrastructure to specific application needs rather than standardising on a single chip type.<ul><li>Coverage of general-purpose GPUs, custom cloud silicon, inference specialists, and regional AI chip providers</li><li>Analysis of workload-driven procurement strategies for AI infrastructure</li><li>Examination of supplier risk, software lock-in, and multi-chip strategies</li></ul>For CIOs and technology leaders, the central question is no longer which chip is the fastest, but which combination of compute, software, and supplier ecosystem best supports evolving business and AI workload requirements.<blockquote>How are enterprise AI infrastructure decisions shifting from performance-led to workload-led strategies, and what forces are redefining the AI chip market?</blockquote>

AI Compute & Chips​: Trends and analysis in a fast-evolving market​

TheFutureTelco

Customer Experience

Telecom operators across Asia Pacific closed 2021 with their strongest revenue growth in five years, alongside broad EBITDA improvement, setting the stage for the welcome address at the second Asia Pacific Telecom Summit held in partnership with F5 Networks and Kyndryl. The session brings together p

Feed

Buddy

Events

Blogs

twimbit Asia Pacific Telecom Summit 2022 – Welcome Address

Summary