Benchmark your company’s employee experience (EX): An EX-readiness assessment

Summary

Assessing where an organisation truly stands on employee experience is often more guesswork than science. Built around a five-pillar employee experience (EX) framework, a self-assessment tool helps chief human resources officers, chief experience officers and HR specialists benchmark their current EX practices and identify where to focus improvement efforts.

A series of questions walk respondents across the five EX pillars, each built from specific sub-attributes and umbrella themes that define what strong employee experience looks like in practice, with pre-defined response options for every question to keep the exercise consistent. As users work through the questionnaire, scores are calculated automatically against each pillar, culminating in a personalised scorecard that highlights strengths and gaps relative to leading organisations across the employee lifecycle.

A practical EX checklist gives organisations something they can act on immediately to start closing identified gaps, covering areas relevant across industries from recruitment through to offboarding. Related benchmarks on employee experience in business process outsourcing (BPO), telecommunications, and banking and financial services offer HR leaders industry-specific reference points as they shape their own EX strategy, prioritise investment, and build the case for elevating employee experience alongside customer experience as a board-level priority.

How does your organisation's employee experience measure up against the leading standard for EX readiness?