Best telco to ace “Content & Media”: SK Telecom (Asia Pacific telecom service provider winners 2022)

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Summary

Media and content bundling has become the most accessible adjacency for telecom operators expanding beyond core connectivity, and few carriers in Asia Pacific have pursued it as aggressively as South Korea's leading service provider. Pairing broadband subscriptions with pay-TV, streaming and personalised entertainment has proven to be a repeatable playbook for telcos seeking new revenue outside traditional voice and data plans, with partnerships involving major global streaming platforms accelerating adoption across the region.

The operator's media business spans pay-TV delivery, an over-the-top streaming platform, an AI-driven music streaming service and T-commerce, together forming the largest single contributor to non-connectivity revenue. A strategic merger between its broadband and cable units strengthened its position in South Korea's pay-TV market, combining content competitiveness with AI-based personalisation to differentiate its offering from rivals.

Growth in the media segment has significantly outpaced the operator's core mobile and fixed-line businesses, reflecting how content and commerce are becoming durable revenue engines rather than short-term experiments. The approach illustrates a broader shift among telcos toward treating media and T-commerce as strategic growth pillars rather than bundled add-ons designed purely to reduce subscriber churn.

How did strong partnerships and a decisive merger turn a telecom operator into one of the region's leading media players?

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