How Unilever responded proactively to meet the talent needs of the new world

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Summary

Unilever set out to build a more innovative, open and flexible organization by rethinking how it retains, engages and develops talent across a global workforce spanning dozens of businesses and countries. Central to that effort is creating what its HR leadership describes as future-fit skills, the currency needed for employees to build meaningful, purposeful careers within the organization.

Unilever's objectives center on boosting employee satisfaction, increasing productivity and supporting company growth through a system built to place the right people in the right roles at the right time. Central to the approach is a three-step mechanism: managers post open roles and projects, employees build detailed online profiles, and AI matches talent to opportunities across the organization's many business units.

This model was designed to give employees the opportunity to work in collaborative, empowered networks rather than being confined to fixed roles, using AI-enabled technology to disrupt traditional staffing and unlock organizational capacity for growth-focused work across markets.

Rolled out to a workforce spanning more than 90 countries, the initiative offers HR and talent leaders at large multinational organizations a reference point for how internal mobility platforms can be deployed at genuine global scale, and what adoption and engagement look like when they succeed at that scale.

What does it take to make internal mobility work at the scale of a multinational spanning 90-plus countries?

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