Middle East telcos performance benchmarks – Winter 2024

Summary

The "Middle East telcos performance benchmarks – Winter 2024" report provides a comprehensive analysis of telecommunications operator performance across the region for the 2023 financial year. Focusing on key metrics such as revenue, EBITDA, capital expenditure (CAPEX), average revenue per user (ARPU), net profit, and return on capital employed (ROCE), the report benchmarks 34 leading telcos, offering a detailed view of market dynamics and operational trends. This report addresses critical questions for industry stakeholders: How have revenue and profitability trends shifted in the face of increased competition and macroeconomic pressures? What is the impact of 5G network deployment on CAPEX and service innovation? How are telcos leveraging "Beyond Connectivity" strategies, including enterprise digital services, IoT, AR/VR, and metaverse applications, to diversify revenue streams? The analysis also explores the adoption of artificial intelligence for operational efficiency, the role of strategic partnerships and acquisitions, and the growing importance of cybersecurity in an evolving threat landscape. With in-depth country and operator breakdowns, the report examines the performance of major players such as STC, Mobily, e&, Ooredoo, Zain, Turkcell, and Telecom Egypt. It also highlights the influence of government digitalisation programs, smart city initiatives, and regulatory changes on telco financials. For investors, operators, and technology partners, this benchmarking study offers essential insights into the evolving strategies and financial health of Middle East telecoms, while raising the key questions that will shape the sector’s future.