How are telcos growing beyond connectivity in 2023?

Summary

Growing revenue beyond core connectivity has become the top strategic priority for telecom operators across Asia Pacific, as digital services such as commerce, payments, mobility, insurance and streaming open new adjacent markets for carriers to enter. Capturing this opportunity is far from straightforward: it requires building capabilities the business has never needed before, forging strategic partnerships with specialists in each adjacency, and securing board-level alignment on how quickly these new revenue streams are expected to become profitable.

Framed as an interactive challenge, a short quiz tests how well readers understand which operators across the region are actually succeeding at diversifying beyond connectivity, and why. Rather than simply listing winners, it walks through the reasoning behind each answer, explaining the strategic logic, partnership models and execution choices that separate telcos genuinely building new growth engines from those merely dabbling in adjacent services.

The exercise sits alongside a broader body of research examining how Asia Pacific telcos are competing on environmental, social and governance performance, customer experience leadership and non-connectivity revenue growth, offering a quick, structured way to benchmark instinct against the actual competitive landscape. For operators and industry observers alike, it is a reminder that the shift toward digital services adjacencies is no longer optional, but a defining test of strategic execution in a market where core connectivity revenue continues to plateau.

  • Adjacent markets: commerce, payments, mobility, insurance and streaming
  • Strategic partnership models for entering new capability areas
  • Board-level profitability expectations for new revenue streams
Which Asia Pacific telcos are actually pulling ahead in the race to grow revenue beyond connectivity?

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