Panel discussion: SME Banking is a growth opportunity

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Summary

Small and medium enterprises across Asia Pacific face a financing gap measured in the trillions of dollars, and two industry experts unpack what it will take to close it in a candid, panel-style exchange rather than a formal report. Four pointed questions about the future of SME banking as a growth opportunity for banks, fintech companies and technology platforms alike anchor the discussion.

The panellists first weigh in on whether the SME banking opportunity is compelling enough to justify direct investment in emerging challenger and start-up banks, before turning to a more strategic question: who is best positioned to win the SME segment — traditional banks, technology giants, or telecom operators. Whether a collaborative model, blending data, infrastructure and financial expertise across these players, is more realistic than any single category of company capturing the opportunity outright is also weighed.

How much of the unmet financing gap the industry might realistically close over the next five to ten years factors in the lingering effects of economic disruption on both SME demand and lending appetite. The panel closes by identifying the core obstacles SMEs face in accessing credit, spanning identity verification challenges, digital adoption barriers, and the limitations of relying purely on financial statements for creditworthiness assessment.

Will banks, telecom operators or technology giants ultimately win the race to serve Asia Pacific's underserved small businesses?

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