Summary
Four technology themes were set to define enterprise and consumer technology across Asia-Pacific in 2020, spanning early-stage 5G investment decisions, accelerating online-to-offline commerce convergence, consolidation in the digital wallet and platform economy, and a renewed enterprise focus on cybersecurity spending. Each trend was expected to unfold differently across the region's diverse markets, from advanced economies to fast-growing emerging ones.
On 5G, spectrum and licensing decisions facing markets beyond the early movers of China, Japan, Korea, and Singapore take center stage, along with why network and spectrum sharing may be the more realistic path for operators in developing markets still recovering the costs of earlier network generations. On commerce, e-commerce growth, super-app expansion beyond core services, and traditional retailers building online presence were converging into omnichannel competition, alongside consolidation among regional investors backing platform economy players.
Digital wallets and payment platforms were expanding into adjacent lending and credit insurance products to serve the region's underbanked population, while rising enterprise technology spending was driving parallel investment in cybersecurity, hybrid cloud strategy, SD-WAN adoption, and data privacy compliance as regional variants of data protection regulation proliferated across markets with different regulatory maturity.
As 5G decisions, digital wallets, and cybersecurity spending converge, which of these four themes will define competitive advantage across APAC markets first?
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