Enterprise Business Update for Asia Pacific Telcos 2023

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Summary

Enterprise revenue is reshaping the growth story for telecommunications operators across Asia Pacific, as connectivity providers push deeper into business services spanning fixed-line data, IP-VPN, SD-WAN, cloud, managed services, IoT and cybersecurity. Across a study spanning 40 operators in 16 markets, the enterprise segment is outpacing consumer-facing growth, prompting carriers to rethink how much of their future revenue mix will come from corporate and government customers rather than mobile subscribers.

Four operators illustrate distinct playbooks for capturing this opportunity. China Mobile is building a "Capability Middle Platform" that fuses artificial intelligence, blockchain and precise positioning into a digital-intelligence toolkit for cloud migration and enterprise transformation, backed by heavy research and development spending and national innovation partnerships. M1 in Singapore is leaning on 5G use cases spanning autonomous maritime vessels, augmented-reality workplace safety tools and the world's largest public 5G maritime testbed developed with government agencies.

Singtel is recalibrating its enterprise portfolio following the sale of its digital marketing unit, while expanding mobile edge computing through a partnership with Microsoft Azure and building new regional data centre capacity in Indonesia. StarHub, meanwhile, is consolidating system-integration capabilities through an acquisition strengthening its position in ICT services, cybersecurity and network solutions for government and enterprise clients.

  • Enterprise connectivity segments spanning leased lines, IP-VPN and SD-WAN
  • Non-connectivity growth areas including cloud, managed services, IoT and cybersecurity
  • Corporate venture investment through vehicles like Singtel's Innov8
How are Asia Pacific's telecom operators redefining themselves as enterprise technology partners rather than pure connectivity providers?

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